Shipping policy

Welcome to Gap Science Merch! We're excited to deliver your orders and ensure you have the best experience shopping with us. Below, you’ll find all the details regarding our shipping process.

Order Processing Times:

  • Print-on-Demand Products: Products fulfilled through our print partner typically require 2–7 business days for production before shipping. Production times may vary depending on the product and print provider.
  • Products Shipped From Our Location: Items shipped directly from our home location are processed and dispatched within 1–3 business days.

Shipping Times:

Shipping times vary based on the destination and product origin:

  • Print-on-Demand Products:

    • Domestic (U.S.): 3–7 business days.
    • International: 10–20 business days, depending on the destination and shipping carrier.

  • Products Shipped From Our Location:

    • Domestic (U.S.): 2–5 business days.
    • International: Shipping times vary by destination. Contact us for details.

Combined Orders:

If your order contains both print-on-demand products and items shipped from our location, you may receive multiple packages. Each product will ship as soon as it's ready, and you’ll receive tracking information for each package.

Shipping Costs:

Shipping rates are calculated at checkout based on your order weight, size, and destination.

  • Customs and Import Taxes: International customers are responsible for any customs fees, taxes, or duties.

Tracking Your Order:

  • Once your order ships, you’ll receive an email with a tracking number.
  • Print-on-demand products and items shipped from our location may have separate tracking numbers.

Lost, Stolen, or Damaged Packages:

  • Print-on-Demand Products: If your order arrives damaged or defective, please contact us within 30 days with photos of the issue. We will work with our print provider to resolve it.
  • Products Shipped From Our Location: If your package is lost or damaged, please contact us within 7 days of delivery with evidence (e.g., photos or tracking information).

Questions or Concerns:

If you have any questions about your order or shipping, reach out to us at:

  • Email: info@gapscience.com
  • Contact Form: https://gapscience.com/contact-gap-science/

By placing an order with us, you agree to our shipping policy. Thank you for supporting our small business, and we hope you love your order!